beo Sprachendienste

Privacy policy

‍With this privacy policy, we would like to inform you about the type, scope and purpose of the processing of personal data (hereinafter also referred to as“data“). Personal data are all data that have a personal reference to you, e.g. name, address, e-mail address or your user behaviour. The data protection declaration applies to all data processing procedures carried out by us both within the scope of our core activities and for the online mediaprovided by us.

‍Who is responsible for processing data at our company?

‍The person responsible for data processing is:
Beo Sprachendienste
Yan-Christoph Pelz
Friedrich-Engels-Str. 1
16225 Eberswalde
Germany

+49 179 2 93 92 83
info@beo-sprachendienste.de
https://www.beo-sprachendienste.de/impressum

Contact data of our data protection officer

‍You can contact our data protection officer by e-mail at info@beo-sprachendienste.de or at our postal address by adding „c/o data protection“.

‍Processing your data within the scope of the core activity of our company

‍If you are our customer or business partner or are interested in our services, the type, scope and purpose of processing your data depends on the contractual or pre-contractual relationship existing between us. In this sense, the data processed by us includes all those data which are or were provided by you for the purpose of using the contractual or pre-contractual services and which are required to process your enquiry or the contract concluded between us. Unless otherwise stated in the further notes to this data protection declaration, the processing of your data and its transfer to third parties is limited to those data that are necessary and relevant for answering your enquiries and/or for the performance of the contract concluded between you and us, for the protection of our rights and for the fulfilment of legal obligations. We will inform you of the data required for this before or during the data collection process. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.

‍Data concerned:
‍· Inventory data (e.g. names, addresses)
· Payment data (e.g. bank details, invoices)
· Contact data (e.g. e-mail address, telephone number, postal address)
· Contract data (e.g. subject matter of the contract, duration of the contract)
‍
‍Persons concerned: Interested parties, business and contractual partners

‍Processing purpose: Processing of contractual services, communication as well as answering contact requests, office and organisational procedures.

‍Legal basis: Contract fulfilment and pre-contractual enquiries, Art. 6 para. 1 lit. b GDPR, legal obligation, Art. 6 para. 1 lit. c GDPR, legitimate interest, Art. 6 para. 1lit. f GDPR

‍Your rights according to the GDPR

‍According to the GDPR, you are entitled to the rights listed below, which you can assert at any time with the responsible person named in point 1 of this declaration on data protection:

‍Right to information: You have the right to request information from us about whether and which of your data we process.

‍Right of rectification: You have the right to request that inaccurate or incomplete data be corrected.

‍Right of deletion: You have the right to request the deletion of your data.

‍Right of limitation: In certain cases, you have the right to request that we only process your data in a restricted manner.

‍Right of data portability: You have the right to request that we transfer your data to you or another responsible person in a structured, common and machine-readable format.

‍Right of complaint: You have the right to complain to a supervisory authority. The supervisory authority of your usual place of residence, your place of work or our     company headquarters is responsible.

‍Right of withdrawal: You have the right to withdraw your consent to data processing at any time.

‍Right to object: You have the right to object at any time to the processing of your data, which we base on our legitimate interest according to Art. 6 (1) lit. f GDPR. If you exercise your right of objection, we ask you to explain your reasons. We will then no longer process your personal data unless we can prove to you that compelling reasons worthy to be protected for processing your data outweigh your interests and rights.

‍Irrespective of the above, you have the right to object at any time to the processing of your personal data for the purposes of advertising and data analysis.

‍Please send your objection to the contact address of the responsible person given above.

‍When will we delete your data?

‍We will delete your data when we no longer need them, or when you instruct us to do so. This means that – unless otherwise stated in the individual data protection notices of this data protection declaration – we delete your data,

· if the purpose of processing your data has ceased to exist and therefore the respective legal basis stated in the individual data protection notices no longer exists, for instance after termination of the  contractual or membership relations existing between us (Art. 6 para. 1  lit. a GDPR) or  after our legitimate  interest the further processing or storing your data has ceased (Art. 6 para. 1 lit. f GDPR),  

· if you exercise your right of withdrawal and no other legal basis for processing within the scope of Art. 6 (1) lit. b-f GDPR applies,

· if you make use of your right to object and there are no compelling reasons for deletion that are worthy to be protected.

However, if we still need to store (certain parts of) your data for other purposes, for example because tax storage periods (usually 6 years for business correspondence or 10 years for accounting records) or the assertion, exercise or defence of legal claims arising from contractual relationships (up to four years) make this necessary or the data is needed to protect the rights of another natural or legal person, we will only delete (parts of) your data after these periods have expired. Until the expiry of these periods, however, we limit the processing of this data to these purposes (fulfilment of retention obligations).

‍Cookies

‍Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are placed and stored on the device you are using. Cookies are primarily used to exchange information between the device you are using and our website. This includes, among other things, the language settings on a website, the login status or the position at which a video was watched.Two types of cookies are used when you visit our website:

‍Temporary cookies (session cookies):
These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. The session cookies are deleted when you log out or close your browser.

‍Permanent Cookies:
‍Permanent cookies remain stored even after you close your browser. This allows our     website to recognise your computer when you return to our website. For example, information on language settings or log-in information is stored in these cookies. In addition, these cookies can be used to document and store your surfing behaviour. This data can be used for statistical, marketing and personalisation purposes.

In addition to the above classification, cookies can also be differentiated with regard to their purpose:

‍Necessary Cookies:
These are cookies that are absolutely necessary for the operation of our website, to store logins or shopping baskets for the duration of your session or cookies that are set for security reasons.

‍Statistics, marketing and personalisation cookies:
These are cookies that are used for analytical purposes or for measuring website reach. In particular, information on search terms entered or the frequency of page views can be stored via such „tracking“ cookies. In addition, the surfing behaviour of an individual user (e.g. viewing of certain content, use of functions, etc.) can also be stored in a user profile. Such profiles are used to show users content that corresponds to their potential interests. If we use services that store cookies on your device for statistical, marketing and personalisation purposes, we will inform you separately in the following sections of our declaration on data protection or when obtaining your consent.

‍Data concerned:
Usage data (e.g. access times, web pages clicked on)
Communication data (e.g. information about the device used, IP address).

‍Persons concerned: Users of our online services

‍Processing purpose: Displaying our Internet pages, guaranteeing the operation of our Internet pages, improving our Internet offer, communication and marketing.

‍Legal basis: Legitimate interest, Art. 6 para. 1 lit. f GDPR
‍
If we do not obtain your consent to the setting of cookies, we base the processing of your data on our legitimate interest in improving the quality and user-friendliness of our website, in particular content and functions. You canuse the security settings of your browser to object to the use of cookies set by us within the scope of our legitimate interest. There you have the option of specifying whether you do not accept cookies from the outset or only accept them on request, or whether you specify that cookies are deleted each time you close your browser. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

‍Consent,Art. 6 para. 1 lit. a GDPR
If we ask you before your visit to our website to set certain cookies on your device and you consent to this, the legal basis is to be seen in the consent you have given. Within the scope of the consent, we will inform you about which cookies we set in detail. If you do not give this consent, we will only set the so-called technically necessary cookies that are required for the proper operation of our Internet pages and their display in your browser. If you have consented to the setting of cookies, you have the option to withdraw your consent at any time.

‍Webhosting

‍In order to maintain our Internet pages, we use a provider on whose server our Internetpages are stored and made available for retrieval on the Internet (hosting). In doing so, the provider may process all data transmitted via the browser you use, which is generated when you use our website. This includes in particular your IP address, which the provider needs in order to be able to deliver our online offer to the browser you are using, as well as all entries you make via our website. In addition, the provider used by us can collect

· the date and time of access to our website
· Time zone difference from Greenwich Mean Time (GMT)
· Access status (HTTP status)
· the volume of data transmitted
· the Internet service provider of the accessing system
· the type of browser you are using and its version
· the operating system you are using
· the website from which you may have accessed our website
· the pages or sub-pages that you visit on our website.

The aforementioned data are stored as log files on the servers of our provider. This is necessary to ensure the stability and security of the operation of ourwebsite.

‍Data concerned:
Content data (e.g. posts, photos, videos)
Usage data (e.g. access times, web pages clicked on)
Communication data (e.g. information about the device used, IP address)

‍Persons concerned:
‍Users of our website

‍Processing purpose: Displaying our Internet pages, guaranteeing the operation of our Internetpages

‍Legal basis: Legitimate interest, Art. 6 para. 1 lit. f GDPR

‍Web host(s)engaged by us:
Host Europe
‍Serviceprovider: Host Europe GmbH, Hansestrasse 111, 51149 Cologne, Germany
Website: https://www.hosteurope.de/
Privacy policy: https://www.hosteurope.de/AGB/Datenschutzerklaerung/

‍Contacting us

‍If you contact us via e-mail, social media, telephone, fax, post, our contact form or otherwise and in doing so provide us with personal data such as your name, telephone number or e-mail address or give us further information about yourself or your request, we will process this data to respond to your enquiry within the framework of the pre-contractual or contractual relationship existing between us.

‍Data concerned:
Inventory data (e.g. names, addresses)
Contact details (e.g. e-mail address, telephone number, postal address)
Content data (texts, photos, videos)
Contract data (e.g. subject matter of the contract, duration of the contract)

‍Persons concerned:
‍Interested parties, customers, business and contractual partners

‍Processing purpose: Communication as well as answering contact requests, office and organisational procedures

‍Legal basis: Contract fulfilment and pre-contractual enquiries, Art. 6 para. 1 lit. b GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

‍Content services

‍We use certain services in order to be able to display certain content or graphics(videos, images, music, fonts, maps) via our website. In doing so, the services we use process the IP address assigned to you at the time of your visit to our internet pages, as this is the only way that the respective content can be displayed in the browser you are using. In addition, the providers of these services may place further cookies on your terminal device, which are used to collect information about your usage behaviour, your interests, the device and browser you are using, as well as the time and duration of your session. The providers regularly use this data for analysis, statistical and marketing purposes. In addition, this information may also be combined with information from other sources. This applies in particular if you yourself maintain an account with the service provider and are logged in there at the time of the session. We would like to point out that, depending on the country of domicile of the service provider named below, the data named in more detail below may be transferred to and processed on servers outside the area of the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that it will be difficult or impossible to enforce your rights.

‍Data concerned:
Usage data (e.g. access times, web pages clicked on)
Communication data (e.g. information about the device used, IP address)

‍Persons concerned:
‍Users of our website

‍Processing purpose: Displaying our Internet pages, offering content, guaranteeing the operation of our Internet pages

‍Legal basis: Consent via cookie consent banner, Art. 6 para. 1 lit. a GDPR, legitimate interests, Art. 6para. 1 lit. f GDPR

‍We use the following content services:
YouTube

‍We useYouTube components on this website to embed videos on our website so that they can be played via your internet browser when you visit our website. During your visit to our website, both YouTube and Google are informed about which page or subpage you have accessed by transmitting your IP address to Google’s external servers in the USA. This information is transmitted regardless of whether the videos displayed are actually viewed or clicked on or whether you are logged into your YouTube or Google account. This information is collected and assigned to your Google account if you are logged in there when you visit our website.

Serviceprovider: YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA
Website: https://www.youtube.com/
Privacy policy: https://policies.google.com/privacy
‍
Opt-out option: https://tools.google.com/dlpage/gaoptout?hl=de

‍Security measures

‍We also take state-of-the-art technical and organisational security measures to comply with the provisions of data protection laws and to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties.

‍Up-to-dateness and amendment of this privacy policy

‍This privacy policy is currently valid and has the status December 2022. Due to changes in legal or regulatory requirements, it may become necessary to adapt this privacy policy.